Users can change their settings at any time in My Virgin Media. Malware and porn unfortunately go hand-in-hand. In response to lotharmat. Learn how you can change Web Safe settings to turn Child Safe off. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. 220. There is no longer a Windows Store TVGO app, however Windows devices can use the website, and install the web app that is offered when visiting the website. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Its features include firewall, parental control, ad blocker, identity theft protection and. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Find out more about our fastest, smartest, smallest TV box. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. 222 and 208. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Advanced threat protection without all the admin. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Go to Account settings, then Account details b. . Virgin Media. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. For more tips on how to keep your kids safe online, visit Internet Matters. Select Parental Controls in Virgin Media Web Safe. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksQuickStart, set up and connections. Access your Hub's configuration page -. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. There are two. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 4. Click here to view more details on content filters from Virgin Media’s Web Safe. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. 0 Kudos. Parental controls are a set of tools designed to protect and keep children safe online. For customers joining from. Help with Volt. 1. For best. Can you help please. . Click here to view more details on content filters from Virgin Media’s Web Safe. Try computers with Cisco’s OpenDNS using 208. Try again to see if problem persists. Networking and WiFi. Thank you for the help. How to turn on Child Safe. Available with M50 broadband or faster. Please can you look into my settings from your side too. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. All of them would fall under a "Proxy/VPN" type category. When prompted, enter the settings. ; Click the Buy more button. 0. 222. 8. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereVirgin Media Web Safe comes as standard on all Virgin Media broadband packages. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. Joining in 372 Views Message 4 of 11. com. I activated it yesterday, & it confirms my settings. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Log in to your Virgin Media account using your email address and password. Click on Manage Web Safe. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Reply. Broadband. In response to lotharmat. com 9. Email address. A managed firewall solution dramatically reduces the size of that problem, easing the pressure on already stretched IT departments while. 222. We give all our customers a complete, market leading security package called Virgin Media Security, free. Click here to see the listingsPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Web Safe is not automatically turned on for customers joining before this date. View our award winning TV only packages and deals with all the best channels, latest live sports & blockbuster films you love in one, convenient place. NordVPN: Our #1 pick for Virgin Media customers. For some customers the Web Safe adjustments are not functioning. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. I can not get websafe/child safe to work on any device. 100. Hi, I cannot access Web safe/ child safe. Browse Virgin Media Virgin Media Community. Any website unsuitable for children is blocked by default. on 19-07-2023 09:00. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. on 09-09-2023 11:35. run the Standard test and confirm the. (Virgin Media got back to us saying that they are currently working with the Hub 3. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. BTW is there a reason why you are access the old site page for Web Safe?. For fraudulent e-mails, forward to phishing@virginmedia. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Virgin Media Web Safe. Get, Create, Make and Sign . At Virgin Media, we pride ourselves on our parental controls. So I've recently moved into a shared household, with a Virgin Media router. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Further exclusions & legal stuff apply. Learn how you can change Web Safe settings to turn Child Safe off. Thank you for reaching out to us in our community and welcome, we are aware of an issue with Web safe and customers being unable to activate or deactivate, we are working on this and aim to get this resolved ASAP, apologies again for any inconvenience caused. View Apps > Web Safe > manage your Web Safe settings - takes me. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Click on Manage Web Safe. 8. Web Safe is not automatically turned on for customers joining before this date. For example, Web Safe will work with any devices using your home broadband network but not if you’re using 3G on smartphones or tablets. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Bypass Child Safe & Virus Safe. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Try computers with Cisco’s OpenDNS using 208. Stay safe online. Options. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. So if I search, as a random example, Pornhub, I get "no search results", just as I should. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. Virgin Media pricing. Recycle or return your kit. uk. 10. Website being flagged by Virgin Media's "Web Safe" security feature. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. However, it is not actually blocking the sites we entered. 0345 6000 789 * from your child’s phone to turn on parental controls. If it’s not a technical issue you need help with then we’re here to support you on. Contact the site operator for further help. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. AS Name. on 06-03-2023 16:05. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Re: Can’t access web safe. Web safe provides ultimate protection when using the internet. To get around this, you need to turn Web Safe off. 1. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Please keep an eye out for a purple envelope at the top right corner of your Forum page. 1 or whatever else you like. 9. Navigate to the My Apps tab and select Web Safe from the menu. Browse Virgin Media Virgin Media Community. Malware & Porn. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Plug in all your devices. Further exclusions & legal stuff apply. So whether it's technical issues, hub problems or you need support, we’ll help you with our. Here you’ll find all the help you need for Virgin Media related problems and issues. Virgin Media. Web Safe protects against malware and phishing scams that try to infiltrate your devices and steal your personal. It is turned on but it is not blocking websites. Free Virgin Media Hub 5 Wi-Fi router. VPN Apps for all devices and unlimited simultaneous connections. Networking and WiFi. In response to newapollo. Security protection – Virgin Media Web Safe has Virus Safe and Child Safe included, to help keep your devices and your family safe online for no extra cost. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. 0 that contains your default network information. Available with M50 broadband or faster. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. com 194. Black Friday deal: Save £522. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. ; Under Review your. Please enter your email. I have a similar issue. Tested it out today via a simple Google search. Likewise if Web safe and Virus Safe were blocking, you'd get messages telling you this was the case. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. What specific content can I restrict?Virgin Media customers were hit by an annoying network cockup on Saturday, after the cable company's smut-filtering Web Safe system stupidly blocked lots of websites. Find out more about Web Safe. Click: Web Safe. . 1. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. This is a fast and very easy trick that can work even if you're not a Virgi. It’ll automatically detect and remove viruses, malware, ransomware and spyware. These are two settings — Virus Safe and Child Safe. Virgin Media Web Safe: Home phone: Optional: Anytime calls: £10/mth (inc. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Users can change their settings at any time in My Virgin Media. Users can change their settings at any time in My Virgin Media. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. I want to be able to access a website and therefore need websafe to be turned off but the option does not allow it. 220. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. The VM website is constantly being tweaked. 1. Virgin have agreed to switch to network-level filtering of content in early 2014. Options. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. This includes restricting children from accessing inappropriate or adult content. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or. Click Apply. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers? 0 Kudos Reply. What’s more, it’s compatible with all. And finally, you can add timing restrictions. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. com, I get the "Virgin Media has blocked this website" screen. Microsoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. Take a look at the pull-out tab on the side of the Hub 3. . Look out for the envelope in the top right-hand corner. Please enter your email. You need to appreciate though that ISP's like Virgin Media don't decide to block sites unilaterally. I checked the DNS entries for NordVPN. What to do if Virgin Media Web Safe isn't working. Sky Broadband [25]Enter your account details. try going to if Web Safe is on this site should be blocked. These are two settings – Virus Safe and Child Safe. org (returns an SSL error), and ProtonVPN. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. Virgin Media offers Web Safe which is router level online protection with its broadband and TV packages. Networking and WiFi. We provide a unique service allowing you to choose the level of support you require, with an integrated solution for both connectivity and data security. At least 30Mbps download speeds in every room or £100 one-off credit. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Go to your browser settings and click Advanced settings. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. And finally, you can add timing restrictions. If your Virgin Mobile is connected to your home broadband, you can browse protected. 1 into the address bar of your browser. Virgin Media: Web Safe. Virgin Media. Virgin Fibre Areas only. IPSec Pass-Through. @ntlworld. 8. While the world wide web has revolutionised and simplified the way we do things, it can be a place of uncertainty, especially for the young people navigating it. Simply press 1 when you get through to the automated menu, and you'll be put. WiFi on the London Underground: Activation required. Virgin Media released their network level parental control option, Web Safe, in early 2014 and the Child Safe settings have been turned on by default for new customers since May 2018. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. appreciate the help. ISPs with over 400,000 subscribers subject to blocking orders include: BT Group [24] EE. nslookup protonvpn. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Staying safe online with Virgin Media Web Safe. Further exclusions & legal stuff apply. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. These tools can be installed across all devices, including mobile phones, computers and consoles. Click Apply. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Finally with regard to the traceroute - It leaves VM's network and stops one hop short of the destination. Try both Mac and Windows. g. Every computer on the internet must have a unique. Pick a category to get started. 9. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. com We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain viruses. If you want to know more, the updated sections are 6. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. Security matters. Virgin Fibre Areas only. I decided to check my parental controls were switched on - Virgin websafe - and they are. . For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Thirdly, Virgin Media. 0345 6000 789 * from your child’s phone to turn on parental controls. 8. Thanks for your response. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. How to Watch Porn Safely – 7 Tips. I am trying to turn on the web safe settings but it's not working. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. No bank or credit card details are required for the trial. Modern slavery statement. 168. And lastly, the company might also slow down access to certain streaming and file-sharing traffic. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. These are two settings – Virus Safe and Child Safe. . in/myVM . These changes affect all Virgin Media email addresses ending in the. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Options. 10. Virgin Media. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Get FormIf Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Web Safe is not automatically turned on for customers joining before this date. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. We give all our customers a complete, market leading security package called Virgin Media. Find out more about our fastest, smartest, smallest TV box. They will be able to check what email address you are using by going. My Virgin Media makes managing your account easier with all your information in one place. Add a new username and password. 99 a month for two years. 9. Just as I should. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. And finally, you can add timing restrictions. VM BB TV Landline. Pick a category to get started. Paul. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps. Despite the options showing as enabled on the Account Settings page, I can still access. 8. I've tried a router reboot but that has not fixed it. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. Virgin Media. I tried to check the AS name as advised on the forum , here is what I found. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Hi timcollier1965 Thanks for posting and welcome back to the community. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. We do not use any VPN and I have checked that our AS is "Virgin Media". ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Switch on Child Safe. . 0. 3. Up to 3 WiFi Pods if needed. 0. Virgin Media; My Virgin Media; Shop; Help;. Faced. At least 30Mbps download speeds in every room or £100 one-off credit. Unfortunately it has the Web Safe. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Customer since 1993. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. try going to if Web Safe is on this site should be blocked. Users can change their settings at any time in My Virgin Media. Virgin Stream hub offering money-back for. I activated it yesterday, & it confirms my settings. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Adjust the settings according to the level of protection you want. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web. £8p/m extra or included with Gig1 or Volt. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Compare our best Fibre broadband deals in your area with average download speeds of up to 1130Mbps. Web Safe is not automatically turned on for customers joining before this date. Excludes broadband faults and broadband network outages. SpeedTo recover your email address we need your account number, area reference and date of birth. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. Includes a 30-day money-back guarantee so you can try it risk-free. 123 and 194.